Wilmington, DE — (February 11, 2025)
New Jersey 211 (NJ211) and United Way of Delaware serving Salem County, New Jersey, celebrate National 211 Day on February 11, 2025. 211 is a national service that connects people in need to assistance, including help with rent, food, utility bills, and health care. Over 200 agencies nationwide provide 211 services, assisting millions of people each year. In New Jersey, New Jersey 211 provides 211 services statewide.
According to the latest 211 Impact Survey Data, 211 triaged over 20 million requests nationwide. In 2024, 211 responded to more than 320,000 live contacts in New Jersey and assisted over 230,000 people in New Jersey communities in accessing help for immediate or long-term challenges. In Salem County, NJ211 served over 5,100 clients, met 13,660 needs, and made over 12,280 referrals. Check out NJ211’s interactive dashboard to learn more about NJ211’s work in your community.
NJ211 is a vital resource leveraged by New Jersey residents who need assistance with disaster, food, health care, mental health, insurance, stable housing, utility payment, veteran services, childcare, and other related needs. Other key facts about NJ211:
- NJ211 is available 24/7 and is free, confidential, and accessible throughout the state.
- NJ211 is available in more than 180 languages.
- NJ211 specialists offer empathetic, nonjudgmental care. Our trained specialists connect individuals and families to various resources that can meet their underlying needs, not just the one that prompted the call, text, or email.
“211 is an invaluable and essential service that connects individuals to critical support for a wide range of needs,” said Dr. Michelle A. Taylor, President and CEO of United Way of Delaware and Salem County (NJ). “On 211 Day, we want to express our gratitude to the call specialists who provide vital assistance and to celebrate this lifeline that supports thousands in Salem County and across New Jersey.”
211 was established in 2000 by the Federal Communications Commission as a three-digit number for accessing information and referral services related to health, human, and social organizations. Since then, it has grown into a vital resource for help and hope in communities across North America.
In celebration of 211 Day, United Way of Delaware and Salem County (NJ) encourages residents of Salem County to:
- Call, text, or chat with NJ211 if they or someone they know needs assistance.
- Share the 211 service with neighbors, family, and friends to help others connect to critical support.
- Advocate to local policymakers about the importance of strengthening 211 services.###
About United Way of Delaware and Salem County (NJ)
United Way of Delaware brings together people, organizations, and resources to address the challenges caused by long-standing disparities. In partnership with passionate community leaders, we are dedicated to creating opportunities that empower men, women, and children across Delaware and Salem County, New Jersey. Our mission is to help families move from crisis to thriving, ensuring every child gets a strong start by reading at grade level. We are committed to equipping the next generation with the skills they need to become the workforce our state needs to flourish while also ensuring families have access to livable wages that support their success and stability. Together, we’re building a stronger, more vibrant future for all. Learn more and #JoinTheFight at www.uwde.org.
